Privacy Policy
Last updated: 15.12.2025
Company: ALOEWELL, S.L.
Address: C/ Alcalá 223, 28028 Madrid, Spain
Email: info@aloewell.co
Tax ID (NIF): [Insert number]
In accordance with current regulations on the protection of personal data, including Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 of 5 December on Personal Data Protection and Digital Rights, this Privacy Policy explains how ALOE WELL, S.L. (“Aloe+Well”, “we”, “our”, or “us”) collects, uses, and protects the personal data of users who interact with our website [www.alowell.co] and our related services.
1. DATA CONTROLLER
The data controller responsible for processing your personal data is ALOEWELL S.L., with registered office at C/ Alcalá 223, 28028 Madrid, Spain. You can contact us regarding any privacy matter by email at info@aloewell.co.
2. PURPOSES OF DATA PROCESSING
We process personal data for the following purposes:
Website functionality and user experience
Data type: Identifying data
Legal basis: Consent
Storage period: Until consent is withdrawn
Disclosures: None
International transfers: None
Profiling: No
Responding to inquiries or requests
Data type: Identifying data
Legal basis: Consent
Storage period: Until consent is withdrawn
Disclosures: None
International transfers: None
Profiling: No
Managing and fulfilling purchase orders
Data type: Identifying data
Legal basis: Contract performance
Storage period: For the duration of contractual relationship, including returns and claims
Disclosures: Tax authorities, banks, and public institutions when required by law
International transfers: None
Profiling: No
Administrative, accounting, and legal compliance
Data type: Identifying data
Legal basis: Legal obligation
Storage period: 5 years (accounting), 10 years (tax records)
Disclosures: As required by law
International transfers: None
Profiling: No
Marketing communication and newsletters
Data type: Identifying data
Legal basis: Consent
Storage period: Until consent is withdrawn
Disclosures: None
International transfers: None
Profiling: No
3. DATA SUBJECT RIGHTS
Under GDPR, you have the following rights with respect to your personal data:
Right of Access: Obtain confirmation and details about the processing of your personal data.
Right of Rectification: Correct inaccurate or incomplete data held about you.
Right to Restriction of Processing: Limit data processing to certain purposes.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data when legally applicable.
Right to Data Portability: Receive your data in a structured, machine-readable format and transmit it to another controller.
Right to Object: Oppose the processing of your personal data in certain situations.
Withdrawal of Consent: Withdraw previously granted consent at any time without affecting the legality of prior processing.
To exercise any of these rights, send a written request to info@aloewell.co, including:
Your full name and a copy of a valid identification document (ID, passport, or equivalent).
Clear details of the right you wish to exercise and the scope of your request.
A contact address for correspondence.
You must use a communication method that provides proof of delivery and receipt. If you believe your rights have been violated, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) via www.aepd.es.
4. DATA SECURITY
Aloe Well S.L applies appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, aligned with the risk level of the processing. Our measures aim to protect data against unauthorized access, alteration, loss, or destruction.
5. PRIVACY POLICY FOR SOCIAL NETWORKS
In compliance with applicable privacy regulations and Law 34/2002 (LSSI-CE) on Information Society Services and e-Commerce, ALOEWELL, S.L. maintains active profiles on Instagram and TikTok to promote its products and interact with customers and followers.
By following or connecting with our social media profiles, you consent to the processing of your public information as configured on your personal social network account. You may access each platform’s own privacy settings to manage your preferences at any time.
Aloe Well S.L may access public profile data (such as username or contact ID) solely for interaction within the social network. This information is not stored or incorporated into any data file owned by AloeWell beyond the platform.
You can exercise your GDPR rights directly with Aloe Well S.L via info@aloewell.co, keeping in mind that the data remains under the control of the social media provider.
6. CONTESTS AND PROMOTIONS
Aloe Well S.L may occasionally organize giveaways, promotions, or contests through social networks. In such cases, specific terms and conditions will be published on the relevant platform. Social networks do not sponsor or manage these promotions; participation implies full acceptance of the rules applicable in each case.
7. ADVERTISING AND COMMUNICATIONS
Aloe Well S.L may use digital channels and social media to inform users about new products or promotions. Direct marketing communications will always comply with GDPR and LSSI-CE standards. You may withdraw consent for promotional communications at any time by contact in info@aloewell.co.
8. EFFECTIVE DATE AND UPDATES
This Privacy Policy may be updated periodically. Any amendments will be posted on [www.aloewell.co] and will become effective upon publication. Users are encouraged to review it regularly.